We offer fast, free shipping across Canada for all orders over $50. Orders less than $50 are a flat rate of $15.

We do not currently offer shipping to the U.S.

We can sometimes offer shipping to International locations - please reach out to us at customerservice@ourson.ca to get a shipping quote

If you have any issues with your order, or questions please reach out to us at customerservice@ourson.ca and we will do our best to make it right!

We are happy to accept returns within 30 days of receiving your shipment. Please note, the buyer is responsible to pay for return shipping.

When we sell out of a play mat design, we will offer the option of placing a preorder for delivery when the item is back in stock. When you place a preorder, the estimated delivery date will be displayed below the add to cart button, and when you view your cart at checkout. The actual delivery date can vary slightly from the estimate due to occasional shipping delays. When we receive our stock of the preordered item, we will ship it to you right away, and you will receive a shipping confirmation email at that time. If you have questions about your preorder, please reach out to us at customerservice@ourson.ca

Our Reversible Padded Play Mats are made of TPU foam. They are non toxic, BPA free, and PVC free so you can feel safe letting your little ones play!

Our mats measure 4.5 x 6.5 ft, and are 0.6 inches (1.5cm) thick.

Our TPU play mat material is easy to care for! Just wipe with a damp cloth to clean any messes. You can also clean your mat with all purpose cleaning solutions or homemade solutions of baking soda and water. Please avoid using bleach or abraisive cleaners as those can sometimes cause damage.

Over time, you may notice some slight discolouration to the outer edges of your mat. This is normal and is due to the heat sealing process used to close the seams of the mats.

Our mats are shipped rolled, with two reusable velcro straps. The straps can be saved, and used to keep the mat rolled if you would like to re-roll it for easy storage or transportation!

Because our mats are shipped rolled, when you first open your mat, you may find that the edges are curled up on the side you wish to display. This is normal, and your mat should become flat after 48 hours or so. You can speed up the process by flipping it to the other side until it flattens or by rolling it the other way and re-attaching the velcro straps in that direction for 24 hours. If it has been over a week and your mat is still not lying flat, please reach out to us and we will help resolve the issue!

Our sleepers and two piece sets are made of 95% viscose from bamboo, and 5% lycra

Our bamboo fabric is super stretchy and designed with extra length, so your little one can enjoy their favorite jammies longer. For a snug fit that meets safety standards, we recommend choosing your child's current size.

You can view our sleepwear size chart here

We release new designs seasonally, and we do our best to keep your favourites in stock! Follow us on Instagram for all the details on new releases!