We currently ship to Canadian customers only - US shipping coming soon! 

If you have any issues with your order, or questions please reach out to us at hello@ourson.ca and we will do our best to make it right!

We are happy to accept returns within 30 days of receiving your shipment. Please note, the buyer is responsible to pay for return shipping.

Our play mats are made of TPU foam. They are non toxic, BPA free, and PVC free so you can feel safe letting your little ones play!

Our mats measure 4.5 x 6.5 ft, and are 0.6 inches (1.5cm) thick.

Our TPU play mat material is easy to care for! Just wipe with a damp cloth to clean any messes. No need to clean with harsh chemicals or cleaners.

Over time, you may notice some slight discolouration to the outer edges of your mat. This is normal and is due to the heat sealing process used to close the seams of the mats.

Our mats are shipped rolled, with two reusable velcro straps. The straps can be saved, and used to keep the mat rolled if you would like to re-roll it for easy storage or transportation!

Because our mats are shipped rolled, when you first open your mat, you may find that the edges are curled up on the side you wish to display. This is normal, and your mat should become flat after 48 hours or so. You can speed up the process by flipping it to the other side until it flattens or by rolling it the other way and re-attaching the velcro straps in that direction for 24 hours. If it has been over a week and your mat is still not lying flat, please reach out to us and we will help resolve the issue!