Yes, points will expire after one year of inactivity (for example you have not placed any orders or redeemed any points in this time).

Please ensure your birthday is added into your profile. Then you’ll automatically receive points on your birthday!

If you return an item, the corresponding points will be removed from your account.

See the 'earn points' chart above for all the ways you can earn points including making a purchase, referring a friend, following us on instagram and more!